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Zanda Hire — Training

Work through each section and take the quick check. Finish with the final assessment.

Getting started

What Zanda Hire is, who uses it, how to sign in, and how to find your way around.

What is Zanda Hire?

Zanda Hire is a single platform for running an equipment-hire business — including re-rent (sub-hiring machines from other suppliers to meet demand you can’t cover from your own fleet). It manages the whole lifecycle under one brand: catalogue & availability, rental requests, quotes, bookings, delivery & collection, on-hire, off-hire & return, inspections, invoicing, payment, and reconciliation.

It is built Zambia-first: sales can be fiscalised to ZRA Smart Invoice, customers pay by Mobile Money (MTN, Airtel, Zamtel) or card, approved accounts hire on credit, and the field app keeps working with no signal and syncs later.

Tip · Why one platform matters

When you sub-hire to meet demand, true cost versus price is easy to lose across spreadsheets and WhatsApp — and margin quietly leaks. Zanda Hire keeps owned and hired-in equipment, the money, and the compliance in one place.

Who uses it

RoleWhat they do
CustomerHires equipment: browses, requests, accepts quotes, tracks bookings, pays.
SupplierOffers machines for re-rent, runs jobs, submits invoices, tracks payouts.
Asset owner / finance partnerOwns machines run under revenue-share or finance agreements.
Hire desk / salesTurns demand into quotes and bookings; sources owned vs re-rent.
DispatchSchedules delivery & collection; captures proof; handles failures.
FinanceInvoices, payments, deposits, payouts, ZRA submission, credit control.
Field operator / mechanicOn-site: assignments, timesheets, inspections, breakdowns (offline).
AdministratorRuns the platform: users, pricing, compliance, risk, operations, audit.

Key terms

TermMeaning
Re-rent / sub-hireHiring a machine in from another supplier, then hiring it out.
Rental requestA customer’s ask for equipment — one item or a multi-item project (cart).
QuotePriced offer: hire lines, transport, tax, total, valid-until date.
BookingA confirmed hire, moving from Reserved to Closed.
Off-hireThe customer signalling they’ve finished so collection can be arranged.
DepositSecurity held against a hire; released, or applied to a damage claim.
ZRA Smart InvoiceFiscalising a sale to the Zambia Revenue Authority (VSDC) with a reference & QR.
KYCIdentity & sanctions screening; compliance documents.
Revenue shareSplitting hire revenue with an owner-partner whose machine you operate.
ChargebackRecovering a supplier-fault cost from a supplier’s payout.

Getting into the app

Visit hire.zanda.app and click Sign in, or open the app directly. While in testing, use the shared demo logins below — each lands you in that role’s workspace.

RoleEmailPassword
Super adminadmin@zanda.testadmin1234
Customercustomer@zanda.testcustomer1234
Suppliersupplier@zanda.testsupplier1234
Asset ownerowner@zanda.testowner1234
Field operatoroperator@zanda.testoperator1234
Financefinance@zanda.testfinance1234
Dispatchdispatch@zanda.testdispatch1234

Important · Test accounts only

These are weak-password demo accounts — keep them inside the team and never use them on a real production tenant. Don’t put real customer, payment, or personal data into the test system.

Finding your way around

After signing in you land on the workspace launcher — cards for the areas you’re allowed to use (you only see what your role permits). Internal staff can jump between Internal Finance, Internal Console, Field PWA and Manager Dashboards using the Workspace Switcher in the top bar.

Quick check

0/5 answered

1. What does 're-rent' (sub-hire) mean?

2. How can a customer pay an invoice?

3. What are the demo/test logins for?

4. Where do you land after signing in?

5. What does ZRA Smart Invoice do?